CGram Software is a software authoring company established in 1982. It provides accounting software, enterprise resource planning (ERP), CRM, production control and supply chain management software for small to medium-sized companies, and has a long history in the UNIX and Linux commercial world.
The maturity levels for business intelligence solutions are as follows:
- operational reporting
- analytic reporting
- business dashboards
- analytic applications
It may extend further to predictive analytics, or predictive analysis may form part of the analytic application - depending on both the subject matter under analysis, and the nature of the analysis required.
Analytic applications are typically described as a subset of performance management. They specifically relate to the analysis of a business process (such as sales pipeline analysis, accounts payable analytics, or risk adjusted profitability analysis) in support of decision making.
To qualify as an application (rather than simply as a data warehousing tool), these tools should promote some form of automation. The maturity level of this automation is as follows:
- reading data from a nominated operational system (ERP, CRM, SCM, etc.) into a data warehouse optimized for analysis (data led automation),
- reports, dashboards and scorecards based on that data structure (reporting led automation),
- what-if analysis and scenario-modeling (predictive or analytic led automation).
In most cases, these three levels are discrete functions, loosely banded together as a single product, and there is little automation of the process from end to end.
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